Shipping & Returns
|How do I return an item?
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Refunds are contingent upon inspection of item(s) once we receive them.
There is a 20% restocking fee for returned items.
Items returned must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If your item is received damaged please notify the delivery driver, keep all packaging material, and contact us immediately at:
Refunds/exchanges based on shipping damage are dependent upon our ability to successfully file a claim with the carrier. We are not able to file claims more than 48 business hours after delivery.
Customer is responsible for all return shipping costs for refund/exchange.
4102 H Colleen Drive
Champaign IL, 61822
Customer Service phone: